SMS & Email Communication Policy

1. Consent to Communication

When you submit a consultation request, contact form, or booking inquiry on HairThatFeelsRight.com, you are agreeing to be contacted regarding your request. Depending on your preference and the nature of the inquiry, we may reach out via email, phone call, or text message (SMS).

2. Purpose of Communication

We respect your inbox and your time. Our communications are strictly related to providing you with the best possible service. You can expect to hear from us for:

• Responding to your initial inquiries and consultation forms
• Scheduling, confirming, or adjusting your appointments
• Providing personalized service recommendations based on your hair goals
• Sending necessary follow-ups or aftercare instructions

3. Message Frequency

We only send messages when necessary. The frequency of our communications will vary depending on where you are in your booking process, your upcoming appointments, or any ongoing service inquiries you have with us.

4. Opt-Out Instructions

You are always in control of how we communicate with you. If you ever wish to stop receiving text messages, simply reply "STOP" to any of our texts. To stop receiving emails, you can click the unsubscribe link at the bottom of the email or reply directly asking to be removed from our list.

5. Data Use

Your contact information is collected and used solely for communication related to your hair services. We value your trust and privacy—your phone number and email address will never be sold, rented, or shared unnecessarily with outside parties.

6. Standard Messaging Disclaimer

Please be aware that standard message and data rates may apply to any SMS text messages sent to or received from us, depending on your mobile carrier and plan.

7. Contact Information

If you have any questions about this communication policy or need to update your contact preferences, please reach out to us at:
[Email Address]