Privacy Policy

1. Introduction

We are committed to maintaining the trust and confidence of our visitors and clients. This policy is designed to provide transparency about how we handle your data, ensuring you feel secure when exploring our site and requesting services.

2. Information Collected

When you request a consultation or contact us, we collect personal information to better serve you and evaluate your hair needs. This typically includes:

• Your full name
• Phone number
• Email address
• Details about your hair history, current condition, and goals submitted through our forms

3. How Information Is Used

The information we collect is used strictly to provide you with the best possible service and communication. This includes:

• Evaluating your consultation requests and inquiries
• Scheduling and managing your appointments
• Communicating with you about your services, recommendations, and appointments
• Improving your experience on our website

4. Cookies & Tracking

Like most websites, HairThatFeelsRight.com uses basic cookies to enhance your browsing experience. These tools help us understand how visitors use the site, allowing us to make necessary improvements. You can adjust your browser settings to decline cookies if you prefer, though some features of the site may not function properly as a result.

5. Third-Party Services

We use trusted third-party platforms to help run our business smoothly, such as secure booking systems, client relationship management (CRM) tools, and website analytics. These services may collect basic data to function properly, but they are bound by their own privacy standards and terms of service to keep your information secure.

6. SMS & Email Communication

By submitting your contact information through our forms, you consent to receive communication regarding your consultation, appointments, and services. This may include emails, phone calls, or text messages. Message frequency varies based on your inquiries. Message and data rates may apply. You may opt out of text messages at any time by replying "STOP" or unsubscribe from emails using the link provided in the message.

7. Data Protection

We take reasonable, industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. While no digital system is entirely foolproof, we treat your data with the utmost care, respect, and professionalism.

8. Sharing of Information

We value your trust above all else. Your personal information is never sold, traded, or rented to others. We only share information when absolutely necessary to provide our services (such as with our CRM or booking platform) or if required by law.

9. Your Rights

You have the right to know what information we hold about you. If you would like to access, update, or request the deletion of your personal data from our systems, simply reach out to us, and we will gladly assist you.

10. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Contact Us